However, it needs to integrate into your RMM, otherwise you can’t get the report data you need or control it centrally, so you choose one that does integrate with the RMM when you make the final purchase. You find a new product that seems to tick all the boxes it offers the correct level of protection, is cost effective, and easy to use. There are in fact many challenges when it comes to managing a huge fleet of computers in a secure and profitable way, depending on which software you want to use to protect your clients. However, if any workstations are missed, a client would receive inferior support, their machine may be at risk and your reputation would be tarnished, not to mention the potential loss in revenue if charging by the workstation. A typical response is to deploy a Remote Monitoring Management (RMM) tool, which involves an agent being installed on all the computers being supported. For many MSP’s, managing a huge fleet of computers has always been a real challenge however with the increase in cyber attacks it is getting harder.